bh66 Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") applies to all users of the bh66 platform. When you use our services through the bh66 website, mobile app, or any other digital channel, you are considered to have agreed to the terms of this Policy.

At bh66, your privacy is our top priority. The purpose of this Policy is to inform you with complete transparency about what information we collect, how we use it, and how we keep it secure.

Note: If any changes are made to this Policy, we will notify you accordingly. The latest effective version will always be available on this page.

1

What Information We Collect

We collect various types of information when you open an account, play games, or make transactions at bh66. The details are outlined below:

1.1 Identity Information

When you register at bh66 or manage your account, we may collect the following information:

Full name and date of birth
Mobile number and email address
User ID and password (in encrypted form)
National ID card or other identity document details (for verification purposes if required)

1.2 Financial Information

We collect the following financial information to process transactions:

bKash, Nagad, Rocket, or Upay mobile number
Deposit and withdrawal history and amounts
Transaction reference numbers

We never store your mobile banking PIN, password, or full account number.

1.3 Technical Information

To improve your browsing experience and ensure security, we automatically collect certain technical information, such as:

IP address and geographic location (at country/region level)
Device type, operating system, and browser information
Cookies and session-related information
Time of site access, pages visited, and click activity

1.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

Game history, bet amounts, and results
Session duration and activity patterns
Preferred game categories and feature usage patterns
Promotional offer acceptance and usage information

2

How We Use Information

bh66 uses collected information only for specific, legitimate, and lawful purposes. The main purposes of our data use are described below:

2.1 Service Operation & Improvement

Creating, verifying, and managing your account
Processing financial transactions (deposits and withdrawals)
Providing gaming services, bonuses, and promotions
Resolving technical issues and improving the platform
Personalising the user experience

2.2 Security & Fraud Prevention

Detecting and preventing unauthorised access and fraud
Ensuring account security
Monitoring suspicious transactions
Supporting the implementation of responsible gaming policies

2.3 Communication & Customer Support

Sending important account-related notifications
Providing transaction confirmations and references
Assisting with customer support
Sending promotional messages subject to your consent

Our commitment: bh66 never sells or rents your personal information to third parties.

3

Data Storage & Protection

bh66 follows industry-standard technology and practices to ensure the protection of your data. Our security framework is described below:

3.1 Technical Security Measures

We use the following technical measures:

SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted
Data Encryption: Strong encryption algorithms used for storing sensitive information
Firewall & Intrusion Prevention: Multi-layered security protection at the server level
Secure Authentication: Two-step verification available for account access

3.2 Data Retention Period

We retain your information only for as long as it is necessary:

For active accounts — for as long as the account remains active
After account closure — for a period determined by legal and regulatory requirements
Financial transaction data — for the period required for verification and dispute resolution
In cases of legal obligation — for the period specified under applicable law

3.3 Staff Access

Only authorised and trained staff at bh66 may access your personal information, and only to the extent necessary for carrying out their responsibilities. All staff are bound by strict confidentiality agreements.

4

Sharing Information with Third Parties

bh66 shares your personal information with third parties only to a very limited extent and only where necessary. The circumstances are detailed below:

4.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, game software supply (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others), and customer support. These partners may only access the information necessary to operate their services and are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

We may provide relevant information when required by law or a valid order from an authority. Such disclosure is not a breach of our commitment to protecting user identity, but a standard compliance with legal obligations.

4.3 What We Never Do

Sell information to any marketing agency or third party
Share information without your consent (except where legally required)
Use information for unrelated purposes
Transfer information to unauthorised countries or entities

5

Cookies & Tracking Technologies

bh66 uses cookies and similar technologies to improve your user experience.

5.1 Types and Purpose of Cookies

Essential Cookies: Essential for the basic functionality of the site — maintaining login status, ensuring security
Functional Cookies: For remembering your preferences and settings (such as language and display preferences)
Analytics Cookies: To understand site visit and usage patterns and improve services

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the site. Essential cookies remain active at all times for the site to operate.

6

Your Rights

As a user of bh66, you have the following rights over your personal information:

Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request correction of any information that is inaccurate or incomplete.

Right to Erasure

In certain circumstances you may request deletion of your personal information, subject to the limits of legal obligations.

Right to Object

You have the right to object to promotional communications or certain types of data processing.

Right to Restriction

In some circumstances you may request that processing of your information be restricted.

Right to Portability

You may request your information in a structured, machine-readable format.

Exercising Your Rights: Contact us to exercise any of the above rights. We will process your request as quickly as possible.

7

Protection of Minors

Age Restriction & Minor Protection Policy

bh66 is intended only for individuals aged 21 and above. We do not actively collect or attempt to collect any information from minors. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the relevant account.

If parents or guardians believe their child is using this platform, please contact us immediately.

8

Policy Changes & Updates

Notice of Changes

bh66 reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you by email or through the platform. Continued use of the platform after changes will be considered as your agreement to the new policy.

We recommend that you review this page regularly to stay informed about the latest policy.

Related Policies

This Privacy Policy is coordinated with our other policies. Read more for further details:

Terms & Conditions — Full terms of service use
Responsible Gaming — Safe gaming guidelines
FAQ — Answers to common questions